Privacy Policy

Last updated: April 2026

AJ Agency ("we," "our," or "us") is committed to protecting your personal data and respecting your privacy. This policy explains how we collect, use, and protect your information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

AJ Agency is a content creation and videography agency based in the UK.

Contact: [contact@ajagency.co.uk] Business registered address: [Piccadilly Business Centre, Unit C Aldow Enterprise Park, Manchester, England, M12 6AE]

What data we collect

We may collect the following personal information when you use our website or contact us:

• Your name and email address

• Your company name and any project details you share with us

• Basic usage data including your IP address, browser type, and pages visited

• Any information you submit through our contact form

How we use your data

We use your information to:

• Respond to your enquiries and project requests

• Deliver services you have engaged us for

• Send you updates or promotional content where you have given consent

• Improve our website and understand how it is used

• Comply with legal obligations

Our lawful basis for processing your data is either your consent, the performance of a contract, or our legitimate interests in running our business — depending on the context in which your data was collected.

Cookies

Our website uses cookies to improve your experience and analyse site traffic. By continuing to use our site, you consent to our use of cookies. You can control or disable cookies through your browser settings at any time.

We use the following cookies and third-party tools on this site: [Google Analytics, Framer analytics]

Who we share your data with

We do not sell or rent your personal data. We may share it with trusted third-party service providers who help us operate our business and website, such as:

• Website hosting providers [Framer]

• Email platforms [Flodesk]

• Analytics providers [Google Analytics]

These providers are only given access to data necessary to perform their services and are required to keep it secure.

We may also share your data if required to do so by law or to protect our legal rights.

How long we keep your data

We retain your personal data only for as long as necessary for the purposes outlined in this policy, or as required by law. Enquiry and contact data is typically held for up to 2 years unless an ongoing client relationship exists.

Your rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate or incomplete data

• Request deletion of your data ("right to be forgotten")

• Object to or restrict how we process your data

• Withdraw consent at any time where consent is the basis for processing

• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at [contact@ajagency.co.uk] and we will respond within 30 days.

Data security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. However, no online system is entirely risk-free and we cannot guarantee absolute security.

Links to other websites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites and encourage you to read their privacy policies.

Changes to this policy

We may update this policy from time to time. The most current version will always be available on this page. We recommend checking back periodically.

Contact us

If you have any questions about this policy or how we handle your data, please contact us at [contact@ajagency.co.uk].